Terms of Service

Welcome to KartMitra. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using the website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

Throughout these Terms, the words "we," "our," and "us" refer to KartMitra, and "you" refers to the customer, visitor, or user of our website.

1. Eligibility and Acceptance of Terms

By using this website, you represent and warrant that:

• You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.

• You have the legal capacity to enter into binding agreements.

• All information provided by you is accurate and complete.

Your use of the website constitutes acceptance of these Terms and any related policies posted on the website.

2. Account Terms

If you create an account with KartMitra, you agree that:

• You are responsible for maintaining the confidentiality of your account credentials.

• You are responsible for all activities conducted through your account.

• You will provide accurate and updated information.

• You will immediately notify us of any unauthorized access or security breach involving your account.

We reserve the right to suspend, restrict, or terminate accounts that violate these Terms.

3. Products and Services

We strive to ensure that all products displayed on our website are accurately represented.

However:

• Product availability may change without notice.

• Certain products may be available only in limited quantities.

• We reserve the right to discontinue products at any time.

• Product packaging may differ slightly from images displayed on the website.

We reserve the right to limit the sale of products to any individual, geographic region, or jurisdiction where legally permissible.

4. Product Descriptions

We make reasonable efforts to ensure that product descriptions, specifications, images, pricing, and other information are accurate.

However, we do not warrant that:

• Product descriptions are error-free.

• Images perfectly reflect actual product colors.

• Information is always complete or current.

If a product received differs materially from its description, your remedy may be subject to our Returns and Refund Policy.

5. Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

You agree that:

• Prices may change without prior notice.

• Applicable taxes may be charged as required by law.

• Payment must be successfully completed before order processing.

• We reserve the right to refuse or cancel transactions suspected of fraud or unauthorized activity.

Accepted payment methods may include:

• UPI

• Credit Cards

• Debit Cards

• Net Banking

• Wallets
  

In the event of a pricing error, we reserve the right to cancel the affected order and issue a refund where applicable.

6. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

• Refuse any order.

• Limit quantities purchased.

• Cancel orders due to inventory issues.

• Cancel orders suspected of fraud.

• Cancel orders containing pricing or technical errors.

If an order is canceled after payment has been received, a refund will be processed according to our refund procedures.

7. Shipping and Delivery

We aim to process and dispatch orders promptly.

Please note:

• Estimated delivery times are provided for convenience only.

• Delivery dates are not guaranteed.

• Delays may occur due to logistics, weather, public holidays, or circumstances beyond our control.

• Customers must provide accurate shipping information.

Orders are generally processed within [BUSINESS 7 DAYS] unless otherwise stated.

Risk of loss and title for purchased products pass to you upon delivery to the shipping address provided.

8. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

In general:

• Return requests must be initiated within 3 days of delivery.

• Products must be unused and returned in original packaging unless defective.

• Certain products may not be eligible for return due to hygiene, safety, or legal reasons.

• Refunds, when approved, will be processed to the original payment method within 3 DAYS business days.

We reserve the right to reject return requests that do not comply with our policies.

9. Intellectual Property

All content on the website, including but not limited to:

• Logos

• Graphics

• Images

• Product listings

• Website design

• Text

• Software

is owned by or licensed to KartMitra and is protected under applicable intellectual property laws.

You may not reproduce, distribute, copy, modify, or exploit website content without prior written permission.

10. Prohibited Uses

You agree not to use the website:

• For unlawful purposes.

• To violate any applicable laws or regulations.

• To transmit malware, viruses, or harmful code.

• To interfere with website security or functionality.

• To collect customer information without authorization.

• To engage in fraudulent transactions.

• To impersonate another person or entity.

• To harass, abuse, threaten, or harm others.

• To scrape, copy, or misuse website content for commercial purposes.

Violation of these provisions may result in immediate suspension or termination of access.

11. Third-Party Services

Our website may integrate with third-party services such as:

• Shopify

• Payment gateways

• Shipping providers

• Analytics services

• Marketing platforms

We are not responsible for the actions, policies, or content of third-party services.

Your use of such services may also be subject to their respective terms and policies.

12. Disclaimer of Warranties

The website and all products and services are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, KartMitra disclaims all warranties, including:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

• Continuous availability

• Accuracy of website content

We do not guarantee uninterrupted or error-free operation of the website.

13. Limitation of Liability

To the fullest extent permitted by applicable law:

KartMitra, its owners, employees, affiliates, partners, and service providers shall not be liable for any:

• Indirect damages

• Incidental damages

• Consequential damages

• Special damages

• Loss of profits

• Loss of data

• Business interruption

arising out of or related to the use of our website, products, or services.

Our total liability for any claim shall not exceed the amount paid by you for the specific product giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless KartMitra, its directors, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from:

• Your violation of these Terms.

• Your misuse of the website.

• Your violation of any law or third-party rights.

15. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute, claim, or controversy arising out of or relating to these Terms, the website, or any transaction with KartMitra shall be subject to the exclusive jurisdiction of the courts located in Madhya Pradesh, INDIA.

You agree to submit to the jurisdiction of such courts.

16. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Changes will become effective immediately upon posting on the website unless otherwise stated.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

17. Contact Information

For questions regarding these Terms of Service, please contact:

Business Name: KartMitra
Email: kartmitra.store01@gmail.com
Website: Www.kartmitra.com

By accessing or using KartMitra, you acknowledge that you have read, understood, and agreed to these Terms of Service.