Privacy Policy

Last Updated: 16 Aug 2026

Welcome to KartMitra ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how KartMitra collects, uses, stores, and protects your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Personal Information

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment-related information

• Order history

Automatically Collected Information

• IP address

• Browser type and version

• Device information

• Pages visited on our website

• Time spent on pages

• Referral sources

Account Information

If you create an account, we may collect:

• Username

• Password (stored securely by our platform provider)

• Purchase history

• Wishlist and preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Deliver products and services

• Provide customer support

• Send order confirmations and updates

• Respond to inquiries and requests

• Improve our website and customer experience

• Detect and prevent fraud or unauthorized activities

• Comply with legal obligations

• Send promotional emails, offers, and updates (where permitted by law)

We only use your information for legitimate business purposes and in accordance with applicable laws.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

• Remember your preferences

• Keep items in your shopping cart

• Analyze website traffic

• Improve website performance

• Personalize content and offers

You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

4. Sharing Information with Third Parties

We do not sell, rent, or trade your personal information to third parties.

However, we may share information with trusted service providers when necessary to operate our business, including:

• Payment gateways

• Shipping and logistics partners

• Website hosting providers

• Analytics providers

• Marketing and advertising partners

• Customer support platforms

These third parties are authorized to use your information only as necessary to provide services on our behalf.

We may also disclose information if required by law, court order, government authority, or to protect our legal rights.

5. Third-Party Services

Our website may use third-party services such as:

• Shopify

• Payment processors

• Google Analytics

• Email marketing providers

• Shipping and fulfillment partners

These services operate under their own privacy policies. We encourage you to review their privacy practices before providing information.

We are not responsible for the privacy practices of external websites or services linked from our website.

6. Payment Security

We do not store complete credit card, debit card, or banking information on our servers.

Payments are processed through secure third-party payment gateways that comply with applicable security standards and regulations.

All transactions are encrypted using industry-standard security measures.

7. Data Security

Protecting your information is important to us.

We implement reasonable technical, administrative, and physical safeguards to protect personal information against:

• Unauthorized access

• Misuse

• Loss

• Alteration

• Disclosure

While we strive to use commercially acceptable security measures, no method of online transmission or storage can be guaranteed to be 100% secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders

• Provide customer support

• Meet legal and regulatory requirements

• Resolve disputes

• Enforce our agreements

When information is no longer required, we securely delete or anonymize it.

9. Customer Rights

Subject to applicable laws, customers may have the right to:

• Access their personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Withdraw consent where applicable

• Opt out of marketing communications

• Request details regarding how information is processed

To exercise any of these rights, please contact us using the details provided below.

10. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take appropriate steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.

Any updates will be posted on this page along with the revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Business Name: KartMitra
Email: kartmitra.store01@gmail.com
Website: www.kartmitra.com
Customer Support: kartmitra.store01@gmail.com

We will make reasonable efforts to respond to your inquiry as soon as possible.

By using KartMitra, you acknowledge that you have read, understood, and agreed to this Privacy Policy.